# WhatsApp shared inbox car dealership: Every Lead Answered > WhatsApp shared inbox car dealership: quote requests and test drives answered in minutes. One showroom number, one owner per chat and zero lost leads. > > Canonical URL: https://levvoapp.com/whatsapp-for-car-dealerships/ --- ## The buyer asked about that unit. Nobody answered. One shared inbox for the showroom. Every lead has an owner. No missed test drives. --- ## Your lead sits on a rep's phone. You paid for that lead. The rep who saw it is on a test drive. The buyer waits. ### Buyer asks at 8pm. Nobody sees it until morning. The WhatsApp sits on one rep's phone. By morning the buyer has visited a competitor. ### Duplicate quotes, different prices. Two reps, two numbers. The buyer gets two offers. Trust gone. Deal gone. ### A rep leaves. The buyer relationship leaves with them. Chats, quotes, trade-in talks live on one phone. They quit. Your pipeline walks out. ### A fleet enquiry lands with a used-car rep. Finance, fleet, service: whoever saw it first replies. The buyer waits for someone who knows the answer. ### You can't see who replied or when. No reply times per rep means nothing to coach. You hear about the lost unit after it's gone. --- ## Connected in 2 minutes. Keep your number. One number for the dealership. Reps log into Levvo. No phones to swap. 1. **Connect your showroom WhatsApp:** Link the business number to Levvo. Under 2 minutes. 2. **Invite your reps:** They log into Levvo on desktop or mobile. No QR on personal phone. 3. **Chats land in the shared inbox:** AutoTrader leads, website enquiries, direct messages: one queue. Assign and reply. 4. **Call when typing is not enough:** Start an audio call from the thread. Nothing to download. --- ## One inbox. Your team works in Levvo. Reps stop using personal WhatsApp for work. You see who replied and when. - **Every lead has one owner:** Round-robin, by model, by price band, or manual. You decide. No duplicate replies. No 'I thought you had it.' - **History stays when a rep leaves:** New hire picks up the chat with full context. Buyer never restarts the conversation. - **Calls inside the thread:** Start an audio call from the chat. Audio only. No video room. Nothing stored. --- ## Every desk in the showroom, one inbox. New, used, fleet, service, finance. One number, the right desk. - **AutoTrader leads answered in minutes** [Multi-brand groups]: A listing enquiry lands. Assigned to the brand specialist on duty. Test drive booked in the thread. - **Used cars: stock questions answered before the buyer leaves** [Used car centres]: Buyer asks about mileage and warranty. Assigned to the used-car manager. Deal closed in the chat. - **Fleet: corporate enquiries routed to the fleet manager** [Fleet sales]: Business asks for 10 vehicles. Lands in shared inbox. Fleet specialist takes it. Contract in the thread. - **Service bookings don't disappear** [Aftersales]: Customer asks for a slot. Assigned to service advisor. Confirmed in the chat. History stays. - **Finance: approval updates in the same thread** [F&I]: Buyer asks about finance. Finance manager replies in the chat. Documents shared there. - **Motorcycle: same showroom, same inbox** [Moto dealerships]: Bike enquiries alongside cars. One number, one team, one inbox. No separate workflow. --- ## Stop losing units to unassigned WhatsApp chats. No card required. Keep your number. Clear chat ownership. > "Every AutoTrader lead without an owner is a unit sold by the dealer down the road. Levvo puts the lead in the shared inbox, assigns it instantly, and you see who replied and when. Reps work in Levvo. You see the showroom." > > - Frank, ex Sales Manager & Builder --- ## What showrooms ask before moving the team to Levvo ### Do reps need to install anything on their phones? No. They use Levvo on desktop or mobile browser. They don't use personal WhatsApp for work anymore. ### Can we keep our existing business number? Yes. Connect it to Levvo. All history stays. No porting needed. ### What happens to buyer chats when a rep leaves? They stay in Levvo. The new hire opens the chat with full context, and the buyer never restarts the conversation. ### Can we route by model or brand? Yes. Round-robin, by model, by price band, or manual assign. You decide. ### What if a salesperson is on a test drive? They see the chat in Levvo mobile. Or another salesperson picks it up. The lead never waits. ### What about test drive handovers? Every chat has one assigned salesperson. Full history visible. Smooth handover to the closer. ### Does website chat cost Meta fees? No. Website conversations are not WhatsApp messages. Meta's per-message fees don't apply.