Lead writes at 9pm. Nobody sees it until Monday.
The WhatsApp sits on one agent's phone. By morning the buyer has booked with another agency.
FOR REAL ESTATE AGENCIES
The portal lead waits. Another agency books the viewing.
One shared inbox for the office. Agents work in Levvo, every lead has an owner, and commissions stop being a fight.
WHERE COMMISSIONS LEAK
Your portal lead sits on one agent's personal phone.
You paid for that lead. The agent who saw it is at a viewing. The buyer waits.
Two quotes, two prices, one commission fight.
Two agents answer the same buyer with different numbers. Both claim the deal and nobody can prove who replied first.
Agent leaves. The buyer relationship leaves with them.
Chats, notes, viewing history live on one phone. Agent resigns. Your pipeline walks out.
You don't know which agent lets leads sit.
No reply times per agent. The slow one keeps getting leads, and you keep paying the portal for them.
WHO IT IS FOR
Built for agents who work from the office.
Same shared inbox. Different workflow.
Portal leads answered in minutes, not Monday
A Rightmove/Zoopla enquiry lands. Assigned to the negotiator on duty. Viewing booked in the thread.
Sales agencies
01Lettings: maintenance requests don't disappear
Tenant reports a leak. Lands in the shared inbox. Assigned to the property manager. History stays.
Lettings
02New build: off-plan buyers get answers fast
Brochure request at 10pm. Assigned to the off-plan specialist. Viewing booked by morning.
New homes
03Commercial: lease enquiries routed by sector
Retail, office, industrial: each enquiry to the right broker. No crossed wires.
Commercial
04Auction: bidders get replies before the gavel
Legal pack request. Answered in the thread. Bidder registered before the auction.
Auction houses
05Property management: owner updates in one place
Rent reviews, inspections, compliance: every owner chat in the inbox. Nothing lost.
Block management
06SHARED INBOX
One inbox. Every lead owned.
Connect the office number. Agents work in Levvo. No personal WhatsApp for work. Assigned chats, internal notes, calls from the thread, full history.
leads
Routed to the right agent
Round-robin, by listing, area or price band. The chat is assigned the moment it lands. No duplicate replies. No "I thought you had it."
History stays when agents leave
The next agent picks up the chat with full context. The buyer never restarts the conversation.
Calls inside the thread
Start an audio call from the chat. Audio only. No video room. Nothing stored.
SETUP
Office WhatsApp connected in 2 minutes
One number for the agency. Agents log into Levvo. No phones to swap.
01
Connect your office WhatsApp
Link the business number to Levvo. Under 2 minutes.
02
Invite your agents
They log into Levvo on desktop or mobile. No QR on personal phones.
03
Chats land in the shared inbox
Portal leads, website enquiries, direct messages: one queue. Assign and reply.
Connect WhatsApp, invite team, start assigning.
● READY1 WhatsApp line connected< 2 minutes
No number migration100% cloud sync
WHAT AGENCIES ASK
Before you move the team to Levvo
Everything about shared inbox for property teams.
What about commission disputes?
Every chat has one assigned agent and a full, timestamped history. Who answered first is on the record, not in dispute.
What if an agent is on a viewing?
They see the chat in Levvo mobile, or another agent picks it up. The lead doesn't sit until Monday.
Can we route by listing or area?
Yes. Round-robin, by portfolio, by price band, or manual assign. You decide.
Do agents need to install anything on their phones?
No. They use Levvo on desktop or mobile browser. They don't use personal WhatsApp for work anymore.
Can we keep our existing business number?
Yes. Connect it to Levvo. All history stays. No porting needed.
Does website chat cost Meta per-message fees?
No. Website conversations are not WhatsApp messages. Meta's per-message fees don't apply.
SHARED INBOX · ONE OFFICE NUMBER
“Every portal lead without an owner is a listing going to the competition. Levvo puts the lead in the shared inbox, assigns it instantly, and you see who replied and when. The agent works in Levvo. You see the pipeline.”
Frankex Sales Manager & Builder
Stop losing listings to unassigned WhatsApp chats.
No card required. Keep your number. Clear chat ownership.