Traveller asks at 10pm. Nobody sees it until morning.
The WhatsApp sits on one consultant's phone. By morning the traveller has booked with another agency.
FOR TRAVEL AGENCIES
The traveller asked about that package. Nobody replied.
One shared inbox for the office. Every enquiry has an owner. No missed departures.
WHERE BOOKINGS SLIP AWAY
You paid for that click. Someone else gets the booking.
The consultant who saw it is with another client. The traveller waits.
Duplicate quotes, different prices.
Two consultants, two numbers. The traveller gets two offers. Trust gone. Booking gone.
Consultant leaves. The traveller relationship leaves with them.
Chats, itineraries, visa docs live on one phone. They quit. Your pipeline walks out.
You can't see who replied, or when.
No response time per consultant means nothing to fix. You find out when the traveller is already gone.
WHO IT IS FOR
For agencies that work from the office.
Same shared inbox. Different specialty.
Package enquiries answered in minutes
A website visitor asks about the July 12th departure. Assigned to the destination specialist. Booking confirmed in the thread.
Tour operators
01Corporate travel: RFP responses in the same thread
Company requests a multi-city proposal. Assigned to corporate specialist. Itinerary and pricing in the chat.
Corporate travel
02Visa & insurance: ancillaries sold in the chat
Traveller asks about visa requirements. Assigned to visa specialist. Application started in the thread.
Visa services
03Group travel: organiser gets one thread
15-person group asks about dates and pricing. One consultant owns the thread. Deposit arranged there.
Group travel
04Luxury: high-touch clients never wait
VIP asks about a private villa. Assigned to luxury consultant. Concierge-level reply in minutes.
Luxury travel
05Cruise: cabin holds and excursions in one place
Enquiry about balcony upgrade. Assigned to cruise specialist. Excursion upsell in the same thread.
Cruise specialists
06SHARED INBOX
Every enquiry lands with the right consultant.
One agency number. Consultants work in Levvo. No personal WhatsApp for work. Assigned chats, internal notes, calls from the thread, full history.
leads
Routed to the right consultant
By destination, package value or round-robin. The chat lands with the specialist. No duplicate replies. No 'I thought you had it.'
Calls inside the thread
Start an audio call from the chat. Audio only. No video room. Nothing stored.
History stays when consultants leave
New hire picks up the chat with full context. Traveller never restarts the conversation.
SETUP
Live in 2 minutes. Keep your number.
One number for the agency. Consultants log into Levvo. No phones to swap.
01
Connect your agency WhatsApp
Link the business number to Levvo. Under 2 minutes.
02
Invite your consultants
They log into Levvo on desktop or mobile. No QR on personal phone.
03
Chats land in the shared inbox
Website enquiries, direct messages, referral leads: one queue. Assign and reply.
04
You see who replied and when
Every enquiry, its owner and the wait, on one screen.
Connect WhatsApp, invite team, start assigning.
● READY1 WhatsApp line connected< 2 minutes
No number migration100% cloud sync
WHAT AGENCIES ASK
What travel agencies ask before moving the team to Levvo
Everything about shared inbox for travel teams.
Can we keep our existing business number?
Yes. Connect it to Levvo. All history stays. No porting needed.
Do consultants need to install anything on their phones?
No. They use Levvo on desktop or mobile browser. They don't use personal WhatsApp for work anymore.
Can we route by destination or package type?
Yes. Round-robin, by destination, by package value, or manual assign. You decide.
Can I see how fast each consultant replies?
Yes. Every chat shows who replied and when, so you see the wait per consultant instead of guessing.
What if a consultant is with a client?
They see the chat in Levvo mobile. Or another consultant picks it up. The traveller never waits.
What about group bookings?
Every chat has one assigned consultant. Full history visible. Group organiser never repeats details.
Does website chat cost Meta fees?
No. Website conversations are not WhatsApp messages. Meta's per-message fees don't apply.
SHARED INBOX · ONE AGENCY NUMBER
“Every package enquiry without an owner is a booking going to the agency next door. Levvo puts the enquiry in the shared inbox, assigns it instantly, and you see who replied and when. The consultant works in Levvo. You see the pipeline.”
Frankex Sales Manager & Builder
Stop losing bookings to unassigned WhatsApp chats.
No card required. Keep your number. Clear chat ownership.