Manage your WhatsApp team without reading every conversation.
Connect one or more authorised business numbers and see who owns each customer, which conversations remain unanswered and where workload is building up.
Operational visibility for authorised business numbers and customer conversations.
![[missing:hub.hero.alt]](/page-images/sales-team-manager-levvo.png)
THE PROBLEM
Your team works through WhatsApp. You cannot see what remains outstanding.
Without a shared operational view, managers rely on screenshots, internal messages and manual updates to understand what is happening with customer conversations.
Customers waiting for a response
A customer sends a message, but the manager does not know it remains unanswered until the enquiry escalates or disappears.
Unclear conversation ownership
It is difficult to see who is handling each customer, who should continue and which conversations remain unassigned.
Context isolated inside each number
When an employee is absent or changes role, the rest of the team may not have enough notes or reminders to continue.
Decisions based on manual reporting
Without centralised data, workload, response times and outstanding conversations become estimates.
See which conversations need attention now.
Levvo brings conversations, ownership and operational reporting together so managers can find specific problems without manually reviewing every WhatsApp account.
![[missing:hub.features.imageAlt]](/page-images/chat-control-levvo-whatsapp.png)
Review workload by person and team
See active, closed, assigned and unassigned conversations within each operational team.
Identify unanswered conversations
Find customers who are still waiting and conversations requiring attention under the configured service thresholds.
Reassign conversations when responsibility changes
Move a conversation to another team member while preserving the available history and internal context.
Understand the reasons customers contact you
Review topic distribution and identify the types of enquiries creating the most operational demand.
Manage your WhatsApp operation from one place.
Review ownership, unanswered conversations and workload without chasing manual updates.
GETTING STARTED
Connect your business lines and organise the team.
Each number is linked by QR code and associated with the relevant operational team.
Create the team
Define the department, branch or group responsible for each channel.
Connect the business number
Link the line by QR code, similarly to connecting a WhatsApp Web session.
Review the operation
See conversations, ownership, outstanding work and reporting within each team workspace.
FREQUENTLY ASKED QUESTIONS
Questions about managing WhatsApp teams
See what's happening across your team today
Get visibility over your WhatsApp operations in minutes. No credit card required.