Levvo
ASSIGN CHATS TO AGENTS

Route the chat to the right agent.

Without anyone deciding who handles WhatsApp

Without the owner filtering everything.

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Pay as you go · Active in 5 min
"Quiero comprar..."
Client
LevvoRouting

LO QUE CUESTA NO RESPONDER

Every unanswered lead is a lost sale.

Team confusion costs sales. Levvo eliminates chaos by assigning automatically.

An agent answers what doesn't belong to them

Messages get lost in the infinite scroll. Customers ask and nobody answers because everyone thought someone else would.

Nobody knows if that chat is theirs

Two agents replying to the same customer with different prices. Bad image and a waste of time for the team.

The owner distributes everything by hand

Without an assignment system, unread messages pile up. A customer waiting more than 5 minutes buys elsewhere.

CHAT ROUTING

Know who handled WhatsApp chats

Visibility without configuring anything. Add rules as you grow. Levvo adapts to you.

01

No Configuration

Each agent takes their chats. You see who took what. No more 'I thought you were answering this one'.

Learn more →
02

Automatic Routing

Enable routing and chats are distributed automatically. Round-robin or by workload.

Learn more →
03

Advanced Rules

Asking for prices -> Sales. Complaints -> Support. No code required, you build the flow.

Learn more →

Full Control

Client arrives. System takes them there.

For repeated flows. No code, easy to configure without asking for help.

  • Instant automatic responses
  • Direct assignment to teams or people
  • Navigation between menus and submenús
  • Back to main menu in one click
Edit Use in Assignment

Action

Define the action type.

Send Message
Respond automatically.
Go to Submenu
Move chat to another submenu.
Assign
Assign chat to a team.
Back
Back to previous menu.
Main Menu
Back to the start.

Real Examples

You no longer have to tell everyone what to answer.

Car Dealerships

"I want to see the car of the year, is it available?"
queries
"We are at Soho, London"
support

Real Estate

"I want to see the car of the year, is it available?"
sales
"We are at Soho, London"
queries

Academies

"I want to see the car of the year, is it available?"
sales
"We are at Soho, London"
support

Before and After

What happens when multiple agents answer the same WhatsApp

  • Agents answering what doesn't correspond to them
  • Team asking "is this chat mine?"
  • Owner filtering and redirecting chats by hand
  • Leads waiting while someone decides who replies
  • Every chat has a responsible from the start
  • Each agent receives their corresponding topics
  • Owner stops being the filter
  • Leads get responses faster

How many leads did you lose while someone decided who handles them?

Set up your account in minutes and try for free

No card required•
Your current number•
Easy to use

FAQ

Frequently Asked Questions

With Levvo. The system detects the topic of the incoming message and assigns it to the configured agent. If no topic is found, it uses round-robin. No manual forwarding.

In Levvo you configure which topics each agent handles. Sales go to sales agents. Support to support. No manual filtering.

Levvo uses round-robin — one by one among available agents. This prevents saturating specific agents.

By configuring automatic assignment. Each agent only receives chats for their assigned topics and doesn't see others.

Your team should answer. Not decide who answers.

Every chat to the right agent from the first message.

No card required•
Your current number•
Easy to use