Every lead routed to the right rep. Automatically.
No manual forwarding. No rep picking up the wrong chat.
No manager acting as the switchboard.
THE COST OF SILENCE
Every unowned lead is a deal you didn't know you lost.
While your team figures out who owns a chat, the prospect moves on. Levvo assigns every conversation the moment it comes in — no decisions, no delays.
Reps picking up chats that aren't theirs
Warm enquiries cool down while the team decides who should reply. Speed matters more than another software layer.
No one knows who owns which conversation
Two reps replying to the same customer makes the business look disorganised and wastes the team's best opportunities.
The manager manually forwarding everything and becoming the bottleneck
Without a clear assignment system, follow-up slips. By the time someone reacts, the lead has often moved on.
CONVERSATION ROUTING
Know exactly who handled each WhatsApp chat.
Start with full visibility. As you grow, add rules. Levvo adapts to your workflow.
No setup
Each agent takes their own chats. You see who handled what in real time. No more guessing.
Automatic assignment
Turn on auto-assignment and new chats are distributed by workload or round-robin.
Advanced rules
Pricing enquiry -> Sales. Complaint -> Support. No code, you define the flow.
AUTOMATIC ASSIGNMENT & FLOWS
The lead arrives. Your WhatsApp flows guide them.
Automate your WhatsApp with smart rules and assign chats automatically to your agents. No-code, set up every step of your workflow in seconds.
- Automatic replies with files and catalogs
- Chat assignment by team or specialty
- Visual workflows with menus and submenus
- Hybrid automation: clear logic for repetitive flows
Message
Write the automatic reply.
Sales_Information_2026.pdf
1.2 MB
Real Examples
Stop telling your team what to reply every time.
Estate Agencies
Estate Agencies
Branch Teams
Before and After
What happens when multiple people reply from the same WhatsApp
Before
Manual chaos
- Agents replying to chats that are not theirs
- Team asking "is this chat mine?"
- Owner manually filtering and redirecting chats
- Leads waiting while someone decides who replies
After
Automatic order
- Each chat has an owner from the start
- Each agent handles their assigned topics
- The owner stops being the bottleneck
- Leads get faster responses
Organise your team enquiries in 5 minutes.
Stop the ghosting. Start the distribution.
FAQ
Frequently Asked Questions
Your team deserves a professional switchboard.
Join the fast-moving teams using Levvo.