High-intent patients text at night and meet silence
By morning they have booked with the clinic that answered at 9:15. The enquiry you paid for in ads walked to a competitor.
FOR AESTHETIC CLINICS & MED SPAS
WhatsApp for aesthetic clinics: every enquiry has an owner
Evening enquiries answered fast, consultation deposits that stop no-shows and recall reminders that bring patients back. One clinic number, every treatment question owned.
WHERE TREATMENTS SLIP AWAY
The enquiry about lip filler arrives at 9 PM. Nobody answers.
She found you on Instagram, she has the budget tonight, and she texts three clinics. The first reply books the consultation.
Booked slots abandoned because nothing was at stake
A consultation with no deposit is a promise with no cost. The chair sits empty and the injector waits for nobody.
"Is this safe with my medication?" goes to whoever
Botox, filler and laser questions need the right answer from the right person. Generic replies erode trust in a business built on trust.
The 6-month touch-up window passes unclaimed
Patients who would happily rebook forget the date. No reminder means the next clinic that does remind takes the revenue.
Two coordinators quote different prices in the same chat
The patient screenshots both quotes, trusts neither, and books nowhere. Confusion is more expensive than discounting.
WHO IT'S FOR
For clinics where enquiry speed decides the booking.
Same shared inbox. Different workflow per treatment business.
Med spas: Instagram traffic into booked consultations
Ad and DM enquiries land in one inbox and leave with a deposit-secured slot. The first reply wins the patient.
Med spas
01Injectables: protocol questions reach the practitioner
Medical questions routed to the injector, logistics to the coordinator. The patient gets right answers from the right person.
Injectable clinics
02Laser & skin clinics: treatment series kept on track
Session schedules with reminders in the original thread. Each session booked before the patient leaves the previous one.
Laser & skin
03Dental aesthetics: aligner and whitening follow-ups
Progress photos, next-step bookings and retain reminders in the same thread the patient already reads.
Dental aesthetics
04Wellness clinics: memberships renewed on time
Package expiry and renewal reminders sent where the member already talks to you. Revenue that stops leaking silently.
Wellness
05Multi-site groups: every branch in one view
Each site keeps its number and protocols. Managers see response times and unanswered enquiries across all locations.
Clinic groups
06ONE INBOX FOR THE CLINIC
One inbox. Your coordinators work in Levvo.
Connect the clinic number. Coordinators and practitioners join Levvo. Done. Enquiries stop living on personal phones. Every conversation sits in Levvo: assigned, with treatment questions routed to the practitioner who can answer them.
WhatsAppLeads from Google Ads
Late-night enquiries captured
Evening messages get an instant reply with the next available consultation slots. The patient wakes up to a booking, not silence.
Deposits linked to bookings
Consultations secured with a deposit paid in the same thread. No-shows stop being a weather problem and become a rarity.
Recalls that bring patients back
Touch-up windows and treatment due dates trigger a reminder in the original thread, where the patient already trusts you.
CONNECTION
The clinic number connected in 2 minutes
The number patients already text, the inbox your whole team shares. No new SIM, no porting, no personal phones in the pipeline.
01Link the business number to Levvo
Keep the WhatsApp patients already use to reach you. Under 2 minutes.
02Invite coordinators and practitioners
They join Levvo on desktop or mobile. Personal numbers exit the business.
03Enquiries land in the shared inbox
Consultation requests, treatment questions and deposits in one queue, assigned by protocol.
04Answer by voice when trust needs it
Audio call from the same thread. Reassurance delivered by a person, not a template.
Enquiries in the right coordinator's hands.
● READY1 WhatsApp line connected< 2 minutes
No number migration100% cloud sync
WHAT CLINICS ASK
What clinic owners ask before moving the team to Levvo
Everything about a shared WhatsApp inbox for aesthetic clinics and med spas.
How are late-night enquiries handled?
The patient gets an instant reply with your consultation options, and the coordinator picks the thread first thing in the morning. High-intent enquiries stop evaporating overnight.
Do deposits really reduce no-shows?
A consultation secured with a deposit in the same chat makes skipping it expensive for the patient. Clinics keep the slot either way: the deposit covers the injector's time.
Who answers medical questions about treatments?
Levvo routes treatment questions to the practitioner you assign: injector, doctor or therapist. The coordinator handles logistics, the professional handles protocol.
Can we keep the number patients already text?
Yes. Connect it to Levvo and every past thread stays. Patients keep texting the same number and the whole team sees the history.
How do recall reminders know the right date?
Each treatment carries its own touch-up window. When the date arrives, the reminder leaves in the patient's original thread with one-tap booking slots.
Does patient data stay inside the clinic?
Threads are encrypted in transit and at rest, and BYO Storage keeps the permanent history in storage the clinic controls. No more patient chats on personal phones.
Can we run several sites or practitioners on one number?
Yes. Route by site, practitioner or treatment, and give managers one view of response times across every location.
SHARED INBOX · ONE CLINIC NUMBER
«A patient texting about filler at 9 PM is not browsing, she is buying. The first clinic to answer books her. Levvo puts that enquiry in your shared inbox, assigns it to the right coordinator, collects the deposit in the same thread and sends the recall when the touch-up is due. Instagram brings them in, Levvo keeps them.»
FrankEx sales lead, founder
Every enquiry answered. Every consultation secured.
No card. Keep your number. Clear chat ownership.